Considering you have booked a ticket on Swiss Air, and for an unforeseen event, you need to cancel the ticket; you can gain information on the cancellation policy, process, and the charges involved from the official website of Swiss Air. The Swiss Air customer service works 24/7 to assist passengers with their various requirements.

Cancellation policy of Swiss Air: terms & conditions

• If you cancel the ticket within 24 hours of booking, no cancellation charges will be payable.
• If you cancel your tickets after 24 hours of booking, you may have to pay cancellation charges.
• If you are booked on a full flex business class ticket, you can cancel your tickets anytime before the scheduled flight's departure without paying cancellation charges.
• If the scheduled flight is delayed by 5 hours or more or canceled by the airline, you can cancel your ticket free without paying any cancellation charges.
• You can cancel your refundable ticket anytime before the departure of the scheduled flight.
• All cancellations of tickets should be made before the departure of the scheduled flights.No ticket can be canceled if you have missed the scheduled flight.
• All cancellations of tickets with Swiss Air will be subject to the terms and conditions of the Swiss Air cancellation policy

How to cancel tickets on Swiss Air?

There are a few ways you can use to cancel your booked tickets with Swiss Air which are as follows:

Online: you can cancel your tickets through an easy online procedure and the most preferred one by the passengers. It takes a very short time to complete and confirm the Swiss airlines cancellation. To start the process of cancellation of your ticket, do the following steps:

• Head to the official website of Swiss air
• Click on book and manage
• Enter your last name, reference number
• Select the cancellation of tickets from the drop-down list
• Pay the cancellation charges, if needed
• Get confirmation on the tickets canceled

Call: you can call the customer service number of Swiss Air for assistance with the cancellation of tickets. Through a call, after hearing the IVR, you can select your concerned key or speak to a person directly from customer service and get assistance on the cancellation of a ticket. The number mentioned on the official website of Swiss Air to reach customer service for information and assistance on the cancellation of tickets.

Live chat: sometimes it's challenging to get through a call to customer service; you can avail of the live chat facility on the official website of Swiss Air to know more about the procedure and policy for cancellation of tickets. The Swiss Air customer service representative will provide complete information and guidance on canceling tickets after receiving your ticket booking details. 

At the airport counter: if you have reached the airport but are unable to take the scheduled flight, you can go to the counter of Swiss Air and request to cancel your tickets. Your tickets will be canceled on payment of the required cancellation charges, and you can also make a new booking at your convenience.

What is the cancellation fee of Swiss Air?

If you intend to cancel your booked tickets, the Swiss airlines cancellation fees may apply in the following way.

• If you cancel your ticket within the risk-free period, you will not be liable to pay any fee.
• If you cancel the ticket after 24 hours, you will have to pay the cancellation charge, which may vary between $100- $500 depending on the class and destination of your ticket.

Finally, to sum up, from the above discussion, you can gather complete information on Swiss airlines cancellation policy along with the process and fees involved in canceling tickets on Swiss Air.