Every passenger is entitled to get their money back when they cancel their flight. These refunds follow a systematic approach based on the policies surrounding them. Your ticket cost is paid towards airline services such as runway use, blocking the aircraft space at the airport, maintenance, etc. To keep these services intact, airlines build policies around cancellations and refunds.  

The American airlines refund policy is also built around similar premises. You can apply for a refund when you cancel your ticket or other services you purchased under the ticket name. The amount you get for a refund and how long it can take for your refund to reflect in your payment account will depend on these policies. 

What is American Airlines Refund Policy?

The airline understands that everyone has a reason for ticket cancellation and that every reason is important. To maintain the perfect balance between passenger rights and airline requirements, these policies are responsible for maintaining structure and order. If already applied, you can check your American airlines refund status from the booking management tool.

• You can get a full refund on every type of ticket cancellation if you cancel it within the 24-hours risk-free period. This period starts right after your ticket confirmation and lasts for 24-hours. 
• Above mentioned policy only holds if you cancel at least 7 days before take-off. 
• If you miss the risk-free cancellation, then you would need to pay the cancellation fee. This fee will depend upon your ticket type and how long you cancel your ticket before departure.
• The refund amount is equal to your ticket fare minus the cancellation fee. 
• People who have frequent flier membership can get longer extension periods on cancellation; however, they also need to cancel at least 2 hours before the take-off, or else a no-show policy is applied.  

How to Request a Refund on American Airlines? 

Passengers need to submit an American airlines refund request through the official channels to get a refund. 

Through website 

• Open the booking management tool on the website or in the mobile app.
• Retrieve itinerary details for the trip in question. 
• Tap the cancellation button, followed by the refund request button.
• Fill out the request form and submit it. 

Through customer care

• Open the airline support page.
• Retrieve the call center number for your country/region.
• You may also use the chatting or email service.
• Connect with an agent and ask them to initiate the process. 

How much time will it take to refund from American Airlines?

Moving on to the American airlines refund time, based on the refund policies, once you submit your request and the refund management team acknowledges it:

• You will get your money within 7 working days for online transactions that depend on the credit service provider.
• The refund time for cash payment is 20 business days, and you can also check its status online or through customer service.

What is American Airlines Refund Voucher?

Refundable tickets will yield a monetary value for you. You would get an American airlines refund voucher if you booked a non-refundable ticket. And the conditions for the refund voucher are:

• You can use the refund voucher for booking future tickets and ticker-related services.
• Refund vouchers are non-transferable, non-refundable, and non-returnable. 
• Vouchers are usually valid for one year from the date of issue. 
• Under the No-Show Policy, if a passenger fails to show up for the flight and does not cancel the ticket as per regulated time, the airline will cancel their refund eligibility and impose a No-Show fee.

You can connect with the official support team through the website for further queries. 

Official website: https://www.aa.com

Regarding Refunds (request or status check) visit: https://www.aa.com/i18n/customer-service/contact-american/receipts-and-refunds.jsp