How do I contact Gatwick Airport customer service?
Gatwick Airport is a major international airport located in West Sussex, England. If you are travelling through Gatwick Airport and have any questions, concerns, or issues, you can contact the airline team in many ways. There are several ways to contact Gatwick Airport customer service, including online, by phone, and in person. This article will discuss how to contact Gatwick Airport customer service and essential details about Gatwick Airport.
Different ways to contact the Gatwick Airport support team
Contact via phone:
It is one of the quickest ways to contact Gatwick Airport here, check the steps mentioned:
- Dial the Gatwick airport customer service number +44 (0) 844 892 0322
- Choose language and follow the IVR automated voice commands
- You can press the number for desired options from each phone menu
- The system will connect you to the associated department and the live person
- Once you are conceded with the Gatwick representative, share the question and get the best solution
Visit the airport:
If you are at the airport, you can visit the Gatwick Airport customer service desks in both the North and South terminals. The desks are open from 7 am to 10 pm and in the check-in areas. Here's the address for the airport:
Gatwick Airport
West Sussex RH6 0NP
United Kingdom
Mailing address
Customer Services
8th floor, Destinations Place
South Terminal
Gatwick Airport
West Sussex RH6 0NP
Contact via Social media networks:
You can also contact Gatwick Airport customer service through social media platforms like Twitter and Facebook. Send them a direct message or tweet them with your query or concern.
Contact via Email
- Go to the Gatwick Airport website (www.gatwickairport.com)
- Scroll down on the homepage and click on "Contact us" in the bottom section
- Select the category that best describes your query, such as "Flights," "Parking," or "Special assistance."
- Click on the "Email Us" link under the email section on the page
- Fill out the details in the contact form, including your name, email address, and message
- Click on "Submit."
Contact via Chat:
You can also chat with the airport support team to ask any questions. To contact via chat, go to the support page and click the 'Ask a question' link at the bottom right. Type your message in the message box and follow the prompt to answer your questions.
Airport official information
- Terminals: Gatwick Airport has two terminals, North and South. The North Terminal is used by airlines such as British Airways, easyJet, and TUI Airways, while the South Terminal is used by airlines such as Emirates, Ryanair, and Norwegian.
- IATA: LGW
- Email id: investor.relations@gatwickairport.com / gatwickmedia@gatwickairport.com
- Address: Horley, Gatwick RH6 0NP, United Kingdom
If you prefer to speak with someone directly, you can contact Gatwick Airport customer service by phone. Here is the Gatwick airport phone number for different services:
Gatwick airport phone numbers
- Airport hotels- 0871 360 2427
- Car parking - 0330 333 9268 / fill in Online feedback form
- Drop off payment queries - Payment Query or 0345 050 7080 (option 1)
- For automated drop-off payment -330 174 4503
- For Flights and holidays booked via the website, call 0800 298 9437 or +44 161 888 0831 from overseas
- General information (recorded message): 0344 892 0322
- Live flight information: 0344 892 0322
- Lost property: 01293 223 457 or www.lostproperty.org
- my Gatwick: my Gatwick-related feedback fill in our online feedback form
- Park & Stay: 0871 360 2427
- Premium Passport Control/ Premium Security sales and information: 0330 333 9268 or fill in our online feedback form
Remember, international charges may apply if you call Gatwick airport contact numbers outside the UK.
Airport Official important links
Services offered by Gatwick Airport customer service
- Flight information: If you have questions about your flight or need to check its status, contact Gatwick Airport customer service for assistance. They provide information about flight delays, cancellations, gate changes, etc.
- Special assistance: Gatwick Airport customer service provides special assistance to passengers who require additional travel support. This includes services such as wheelchair assistance, assistance with hearing or visual impairments, and assistance with traveling with service animals. The special assistance team can be reached 24 hours a day by phone, email, or in person.
- Lost property: If you lose an item at Gatwick Airport, you can contact customer service to report it. They have a dedicated team that handles lost property and do their best to reunite you with your belongings.
- Retail and dining: Gatwick Airport has a wide range of retail and dining options, and customer service can provide information about the different shops, restaurants, and cafes available at the airport. They can also assist with booking lounge access and other airport services.
In conclusion, there are several ways to contact Gatwick Airport customer service, including online, by Gatwick Airport customer service number, in person, through social media, and by email. Whether you need assistance with flight information, lost property, special assistance, or parking, Gatwick Airport customer service is there to help you.