British Airways will provide different facilities when you have some disability and need to travel with the airline to get medical treatment. British Airways provide for medically disabled passengers is doctors, oxygen cylinders, first aid kit, etc. If you want to request the wheelchair, you can do it before 48 hours of flight departure and add it while making the bookings or from the manage booking. If you want to add British Airways wheelchair assistance after the bookings, you can follow the process below.
British Airways is the finest airline in the UK, and it is at the top in terms of providing facilities. They offer several facilities to their passenger while traveling or at the airport. If any passenger is going through any disability, then they can request special assistance and have to request special assistance for at least 48 hours. If they are going to any international destination and 24 hours before the departure date for a domestic flight and they do not need to pay British Airways wheelchair assistance cost. There are three types of assistance level provided by British Airways to their passengers, which is below.
Type one: Using an electric buggy or an airport wheelchair, assistance will be provided to help you travel to and from the plane.
Type two: Using an electric buggy or an airport wheelchair, assistance will be provided to help you travel to and from the plane and navigate the airport for all or part of your trip. Suppose the plane is parked far from the terminal building, and assistance is given to climb or descend stairs to the aircraft door.
Type three: Complete service offered by the British airlines but only for that passenger whose upper body is entirely not moving. In this, you need to travel with the safe assistant. The third-party airlines operating the flight on behalf of British Airways will not be able to assist you.
When you travel with your wheelchair to your desired destination, but the airport does not allow your wheelchair, you can apply for the wheelchair at the airport. If you do not know the detailed information, you can follow the process below.
Via phone call: If you want to connect with British airways special assistance telephone number, follow the below process.
Choose the option as per the query and then connect with the representatives.
Via mail: If you cannot connect on the phone due to some network issues or voice issues, then you can request British airways special assistance by sending the mail to the official support mail id of British airways. You need to open your registered mail id and then compose a mail. Mention all your booking details and then fill out the information about the medical conditions. Then attach a relevant document with it and send that mail to duty.office@holidays.ba.com. The representative will send you approval within 24 hours, and you must show that at the airport.