Lufthansa airline is well known for providing their customers with the best help and assistance, from booking their flight tickets to reaching their desired destination. They can also proceed with the necessary changes or cancellation of their reservation due to unavoidable circumstances. But they often need help finding the best way to get hold of a representative from the customer service team. The most desirable way to get a hold of the airlines executive is through the Lufthansa Nigeria airport contact number, as it's easy and quick. Also, the passengers must do the minimum work to get the representative over call. However, there are many other ways prescribed by the airline for travelers so that they can ask for the necessary help and assistance.

Methods to connect with Lufthansa Nigeria Customer Service

The airline prescribes multiple ways to reach the customer service team. The steps are explained here for you.

Communicate over the Phone Call

If the representative needs any help and assistance from a specific person, in that case, they can connect with them by dialing the customer service number specifically allotted for them. Therefore, the passengers can find the Lufthansa Nigeria contact number and connect with the airlines. The steps that are required to be followed are explained here as follows.

• Dial the customer service number +1-(516)-738-4422, and once getting connected, you have to follow the auto-generated call menu.
• Follow the auto-generated call menu to identify the nature of your issue and choose the option closely related to your query.
• Press 1 to continue with the reservation of your flight ticket.
• Press 2 to make any changes to your reservation.
• Press 3 to cancel your airline ticket.
• Press 4 to book special assistance at the airport.
• Press 5 to submit feedback about your experience with the airline.
• Press 6 to initiate the refund of your flight ticket.
• Press 9 to get a hold of the customer service executive.
• Once the IVR process is complete, there will be a short hold, after which customer service will contact you to provide the necessary assistance.
• Once the auto-generated process is complete, there will be a short hold-over call, after which the customer service representative will connect with you to provide you with the best help and assistance.

For additional inquiries, contact them Mondays to Fridays between 9 am and 3 pm via the below channels:

• Abuja Ticketing Office: 08034035238 / E-Mail: abujareservations@dlh.de
• Lagos Ticketing Office: 01-4612222 / E-Mail: losreservations@dlh.de
• Port Harcourt Ticketing Office: 09062848114 / E-Mail: lhphc@dlh.de

Communicate via Live Chat

The travelers also have to opt for the live chat option to connect with the executive if they need help connecting with the airline over the Lufthansa Nigeria phone number and get the representative cooperation.

• Get onto the official website https://www.lufthansa.com/ng/en/homepage of Lufthansa Airlines.
• Once you access the homepage, look for the 'Contact us' option.
• Click on the given option to get redirected to the Contact page, after which they have to look for the chat icon.
• Search and select the chat icon from the bottom end of the contact page.
• Follow the auto-generated chat process to identify the nature of your issue and other necessary option closely related to your query.
• Once the recorded chat process is complete, the airline's representative from the customer service team will connect with you to provide you with the best help and assistance.
• You may also get asked to submit feedback about your experience with the airlines.

Communicate via the Contact Form

The travelers can also request a callback from the airline's customer service team. The steps needed to be followed to request a callback through the contact form are simple and quick, which is also defined here.

• Jump onto the official website of Lufthansa Airlines, and once getting connected, you have to look for the contact option.
• Get yourself onto the contact page, after which you have to search and select the option of 'Contact form.'
• Click on the contact form option and fill in all the necessary information asked, along with your phone number and registered email address.
• You should also briefly describe your query and attach the supporting documents.
• Once the form is filled, make sure you do a quick recheck before submitting the contact form.
• It will take up to 24 hours for the passengers to get in touch with you and provide you with a solution.

Communicate via Social Media

People usually call it the new generation's option to connect with the customer service executive of the airline. They can post any complaint or review in the form of comments on the official social media handles of the airlines.

• Facebook- https://www.facebook.com/Lufthansa/ 
• Instagram- https://www.instagram.com/lufthansa/?hl=en  
• Twitter- https://twitter.com/lufthansa 

The passengers should use social media to connect with the representative if they have already completed their flight experience. It is the best way to submit feedback about the airline's services.

Bottom Line

I hope the above-given information is enough for you to choose the best way to get hold of a Lufthansa Nigeria customer service representative. Read every detail mentioned on the official website for more information and details. Go through the other information to better understand every detail about the airline.