How do I get assistance with United Airlines?

United Airlines' authority and staff are happy to serve passengers with special needs. The airline's special assistance team is quite proficient in serving these passengers. If you are someone who needs special assistance or someone with you who needs special assistance, then you can seek help from the airline. Do not forget to inform the airline before reaching the airport. This will give the airline authority the time to make necessary arrangements to meet your special assistance united airlines needs. You can also request special assistance during your flight booking time. 

How many types of Special Assistance can you request from United Airlines?

  • If you are planning to travel with an animal in the cabin: In case you are planning to travel with the animal, you need to ensure that you seek special assistance from the airline and inform them about the same. Not telling the airline about the same because hiding any facts with them will land you in trouble. 
  • If you need onboard medical oxygen: Passengers traveling with medical oxygen must inform the airline so that the airline can make necessary arrangements. Remember that liquid oxygen is not permitted by the airline. You are allowed to bring compressed gas cylinders in checked luggage or as carry-ons only if the regulator valve is detached and the cylinder is no longer sealed.
  • If you intend to transport an electric wheelchair on an airplane with less than 60 seats: You are allowed to carry canes, scooters, walkers, and both manual and electric wheelchairs to the airline. But do inform the airline so they can arrange a special assistance person who can help you at the airport and in the airline. 
  • If you will be using your FAA-approved ventilator, CPAP machine, respirator, or your oxygen concentrator:  You are allowed to carry CPAP (Continuous positive airway pressure) devices, portable respirators, and even portable ventilators on board. Inform the airline about these 48 hours before the departure. Do remember that there is no surety that the in-seat power will function and that it can only be accessible on a small number of aircraft. The device that you will be going used will be confirmed by the United Airline accessibility desk team. 
  • If you want special meals, you must request them at least 24 hours in advance: If you need any special meal, you can inform the airline 24 hours before the flight's scheduled departure. The airline will provide you with the meal of your choice so that you do not face any health problems.
  • If you are traveling with an elderly: United Airlines assistance elderly requests can be made if an elderly person is traveling with you. The special assistance team of the airline will help them board the flight; reach the airline terminal, etc. 

How to request special assistance with United Airlines online? 

Special assistance can be requested by visiting the manage my booking section on the United airline's official website. To add special assistance online, go through the steps mentioned below:  

  • Visit United Airlines' official website.
  • After that, click on manage my booking section or my trip. 
  • Next, enter your ticket confirmation number and last name.
  • After that, click on submit. 
  • On the subsequent page, flight details will be visible to you. 
  • Click on the "Add service" option on the same page.
  • After that, you have to click on "Special assistance."
  • Add the required assistance by filling out a form and moving further. 
  • At the end of the process, the airline may charge you some special assistance fee. 

What steps are included in requesting special assistance over a phone call? 

Requesting special assistance by dialing, united airlines assistance number 1-800-228-2744, the number is available 24 hours to assist passengers with disabilities. Connect with the special assistance team at least 24 hours before the flight departure. Follow the steps mentioned below as a guiding tool to connect over a phone call: 

  • Dial 1-800-228-2744 and listen to the IVR instructions. 
  • Dial the key 0: to choose the language of your preference. 
  • Dial the key #: to book a flight ticket.
  • Dial the key &: get special assistance. 
  • Dial the key *: to cancel your flight ticket. 
  • Dial the key 1: to speak to a live person,
  • After waiting for a few minutes, your call will be connected to a live person. 
  • Tell him your PNR number and last name and what kind of special assistance is required.
  • The airline's special assistance staff will consider your request.

Request wheelchair assistance from united airlines

Do you need a wheelchair during your flight or at the airport? And if you have already purchased your ticket in that case, you can request wheelchair assistance on my trip. On the day of your flight, you can go to the ticket window or wheelchair help area to get your ordered wheelchair. United Airlines' wheelchair assistance is free of cost. The type of wheelchairs available at the airport are: 

  • Airport wheelchairs: All the major airports have manual wheelchairs. The wheelchair's standard width is 18 inches.
  • Aisle wheelchair: To help disabled passengers board a plane, the airline has this custom-made Aisle wheelchair. 
  • Onboard wheelchair:  This type of wheelchair is available on every plane with more than 60 seats. These wheelchairs can be used to get to the restroom.
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