Do Singapore airlines have a 24-hour cancellation policy?

Singapore Airlines is a flag carrier airline of Singapore that is known for the quality of products and services it provides to its passengers. The airline is a four-star certified airline. The services that it offers online to its customers are very much user-friendly, making it easier for the customers to understand the process better. 

Yes, Singapore Airlines have a 24-hour cancellation policy. Through this, you can get a refund from the airline if you are a passenger who covers this policy. To know more about the policies and process, you can go through the information that is given below. 

Get Familiar with Singapore airlines cancellation policy

To be able to cancel your booking with the airline, you will have to understand and go through the policies of cancellation. These will help you with the process better and let you know what rules you must abide by so that you can get the refund quickly and also get knowledge about the cancellation charges. The policies that come under the guidelines are as follows: 

  • If you cancel the booking within 24 hours of making the purchase, which is bought at least a week before are eligible for a refund. This is the 24-hour risk-free cancellation policy. It is irrespective of the fare type of your booking. 
  • If you have a refundable booking, you can choose to cancel your booking at least 3 hours before the departure time. You can get a refund in this case. The bookings of the elite class, first class, or business class are included in this. 
  • But if you possess a non-refundable ticket, you can either cancel the reservation within 24 hours or you will have to pay the cancellation charges. 
  • If the airline cancels your booking, you will be entitled to get a refund along with the miles or travel credits from the airline. You can use these on your next booking to avail of the discounts from the airlines. 
  • If you're compelled to cancel your booking due to any medical emergency or the death of a close relative, you can get a refund from the airline. In this case, you will have to provide relevant documents and apply for the same within 190 days from the departure date. 

What is the Singapore airlines cancellation fee?

The cancellation charges might differ from $100 to $400 depending on the fare type or the time you have canceled your booking. The cancellation charges mainly rely on the route, destination city, time at which you have canceled, etc. You can opt for risk-free cancellation or refundable tickets to avoid these unnecessary charges.  

Singapore Airlines cancellation deadline

You can go through this process any time before 3 hours prior to the departure time of the flight. If you seek a refund, you can do it at least within a year of the date on which your ticket is issued. 

Singapore Airlines Cancellation Process 

After going through the above information, you should now understand how to cancel your booking. The steps needed to be followed to cancel your booking are as follows:

  • The first step is to browse through the official website of the airline https://www.singaporeair.com
  • Then, click on manage booking and enter the booking reference number and last name of the passenger. 
  • Retrieve your booking and click on the menu icon. From the available menu options, click on the cancel option. 
  • On the next page, provide a reason to cancel your booking and then proceed. 
  • After canceling the ticket, you will receive an email regarding the same to your registered email address. 

The above-provided information covers all the queries related to the concerns that ask about the cancellation policy and process of Singapore airlines. If you still have more issues, you can get back to them through their contact options or visit the official webpage of the airline for help. 

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